Hey, Kenny. I'm trying to share 7 slides, with audio in Pixie to a video. Every time I try and convert the slides to the Quicktime video, I receive the following error: A QuickTime error occurred: fnfErr (-43) Any ideas? Thanks :)
Hi, Liz. This usually has to do with one of the sound files not playing nice with QuickTime. If you send me a copy of the Pixie projects, I'll track down the culprit.
Thanks, Kenny. I'll for sure do that.
Hey, Kenny. We are currently running Pixie 2. Lately, when a class of students tries to utilize the stickers, they either won't come up or they just freeze. Any idea what this might be?
Hi, Liz. It sounds like a content filter or a firewall could be interfering with the online content but, I'm not yet certain. Can you send me a Pixie session log from a computer after you see this behavior?
Click the Help menu and choose About Pixie. Click the Open Session Log link and save a copy of the text document that opens. You can upload the log using our upload form page.